This Shipping Policy explains how Hasevi Golf Carts (“we,” “us,” or “our”) processes orders, calculates delivery costs, dispatches items, and delivers golf carts, parts, and accessories within South Africa. Please read this policy before placing an order.
Address: 32 Mackenzie St, Oos-Einde,Bloemfontein, 9300
Email: sales@hasevigolfcart.co.za
Phone: +27 51 110 0928
WhatsApp: +27 71 786 8229
We ship within South Africa only.
Delivery coverage
We deliver to most regions nationwide, including major metros and many outlying areas. In some remote locations, delivery may require:
If we cannot deliver to a specific address, we will contact you to arrange an alternative solution.
We ship:
Some orders may ship in multiple packages or in separate consignments (e.g., a cart shipped via freight and accessories shipped via courier).
“Processing time” means the time between order confirmation/payment and dispatch from our premises.
In-stock parts and accessories
Typically processed within 1-3 business days after payment confirmation.
In-stock golf carts
Typically processed within 1-5 business days after payment confirmation, as carts may require pre-delivery inspection and preparation.
Custom carts and workshop installations
Custom builds and orders requiring workshop fitment (e.g., seating upgrades, canopies, lift kits, technology, lighting, custom paint, premium accessories) require additional time. We will provide an estimated lead time once specifications are confirmed. Dispatch occurs after completion, quality checks, and payment confirmation.
Business days exclude weekends and South African public holidays.
Shipping method depends on the product type, destination, and safety requirements.
Golf carts (complete units)
Delivered via dedicated transport or freight services suitable for vehicle/cart transport.
Parts and accessories
Shipped via reputable courier or freight networks.
Delivery type
Delivery may be:
We will advise you if special handling is required.
Shipping costs are calculated based on:
How you’ll see the shipping cost
Depending on your order, shipping may be:
If a shipping quote is required, we will confirm the shipping cost with you before dispatch.
Transit times are estimates from the date of dispatch, not the date of order.
Typical delivery estimates after dispatch:
Peak periods, severe weather, road closures, strikes, or carrier delays may impact delivery timelines.
When available, we will provide:
Some freight services for complete carts may use scheduled delivery rather than scan-based tracking. In these cases, we will coordinate delivery updates with the transporter and keep you informed.
To ensure successful delivery, you agree to provide:
Estates, complexes, farms, and businesses
If your location has restricted access, you must arrange entry clearance in advance. If a driver cannot access the premises, the shipment may be redirected to a depot or rescheduled at additional cost.
If delivery fails due to:
the carrier may charge additional fees for re-delivery, storage, or return-to-sender. Any such fees may be billed to you.
Please inspect the delivery immediately upon arrival.
If you notice:
you should:
We will assist with the claims process and work toward a resolution (repair, replacement, or refund where applicable).
Unless otherwise required by South African law, risk transfers when:
If you arrange your own courier or transporter, you are responsible for transit risk after handover to your carrier. We strongly recommend using insured transport for high-value items.
You may collect orders by appointment from:
32 Mackenzie St, Oos-Einde,Bloemfontein, 9300
Please contact us to schedule collection and confirm that your order is ready.
For shipping quotes, delivery status, or help with a shipment:
Email: sales@hasevigolfcart.co.za
Phone: +27 51 110 0928
WhatsApp: +27 71 786 8229
We may update this Shipping Policy from time to time. The policy in effect at the time you place your order will apply to that order.
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